Policies

💫 I do not accept returns or refunds; all sales are FINAL. LIVESALE Deposits are non-refundable. If there are any issues with your order please reach out to me via email or instagram.

 

💫 My processing time is 2-14 business days. Your order will be packed with love and shipped as quickly as possible. 

💫 Live Sale Listings must be purchased within 24 hours unless discussed with me.

💫 I am not responsible for packages that are lost or stolen. Once they are shipped, they are out of my control.

 

💫 I am not responsible for any tariffs. Tariffs are out of my control. If you don’t feel comfortable with having to take care of the tariff please do not purchase. 

💫 If you have any questions or concerns please reach out to me via email, instagram or the contact tab and I will be happy to address anything.

 

Email: estelle.crystals@gmail.com

Instagram: estelle.crystals